Our customer service team is here to help you!

Call toll free 1-855-688-3826 from 9am to 9pm EST seven days a week.
Is your pet having a reaction to vaccines?

Some pets may experience mild reactions to vaccinations. Please review your take-home instructions given at the clinic for more information on side effects of vaccines.

If your pet is experiencing a medical emergency after recently receiving vaccinations, don't delay - please take your pet to the nearest local Veterinary Hospital.
Get Help Online

Use the Vaccination Records Request form on the right to request a copy of your pet's medical record.



Check out the clinic locator to find the nearest location, date and time of a clinic in your neighborhood.



Review our FAQs for answers to commonly asked questions.



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Contact Us for Vaccination Records
We do our best to answer your inquiry the same business day (M-F between 9am and 5pm CST). If your message is sent outside of these hours, on the weekend or holiday, your email will be answered on the next business day.

The pink copy you received at our clinic is your medical record and proof of the services your pet received (including rabies, if applicable). If you have misplaced your copy, please provide us the following information:
( -
(# used when filling out your certificate)
* Please note: Due to HIPAA regulations, if the records are under a name other than your own (even if it is a spouse/child/parent/etc.), we will not be able to send you the records unless that owner authorizes us to do so. If the record is not in your name, please have that person send us an e:mail requesting the records.